Natomas Express Car Wash and Detail

Anastasia G 3 weeks ago

They do great work at an affordable rate! I got the full service for a 2009 Toyota Corolla I was gifted recently and it did take a bit, there seemed to be less employees than the first time I was there for the basic package, but it was great work.

Jenny E a month ago

First and last time I'll ever come here. Not only did they do a terrible job, but I also had an extremely unprofessional and unsafe experience. I was trying to back my car out and couldn't move because of the way things were positioned. One of the workers told me to roll down my window, then reached inside my car and grabbed my steering wheel while my hands were still on it to move it himself. The audacity! No one should ever touch or take control of someone else's vehicle without permission. I will never be coming back.

Kenneth Scroggins 10 months ago

A gate closed on me while driving through, caught the entire passenger side. Came to the carwash to hopefully buffer out some of it… after they finished the detail. Couldn’t even tell it happened in the first place. Highly recommend!!! Also the lobby, is very clean, comfortable and relaxing.

Jofer Itaas Edited a month ago

I don’t normally leave negative reviews, but this experience was incredibly frustrating. I paid for the VIP Shine Wash, which specifically includes tire shine. After my car came through the wash, I was directed to the finishing area where an employee was supposed to apply the tire shine. Instead, the employee simply walked away and left. No explanation. No replacement. No one stepped in to finish the job. So I just sat there wondering if someone was coming. After waiting and looking around, it became obvious that nobody had any idea I was still waiting. At that point I had to either continue wasting my time or leave without receiving the full service I paid for. How does a business not have someone available to cover when an employee leaves their station? If someone needs a break or their shift ends, that’s understandable, but customers shouldn’t be left sitting there with an unfinished service because no one is assigned to take over. It wasn’t about the tire shine itself. It was about the complete lack of communication and accountability. A simple “Someone else will be with you shortly” would have made all the difference. For a business that advertises attention to detail, th

Rema S 3 years ago

Great range of services provided. Workers provide excellent service and the business has great amenities while you wait- clean bathroom, comfortable seating, wide range of car accessories to purchase, and a nice kids area with coloring, books, board games. I had both my interior and exterior of vehicle done and am very satisfied. I will be a returning customer!